Case StudiesUser engagement analytics case study: how customer behaviour can drive intelligent library decision makingAdey & Eastman-Mullins
Editorial ContentWhat students told us about their experiences and expectations of print and e-booksEstelle
Opinion PiecesA quiet culture war in research libraries – and what it means for librarians, researchers and publishersAnderson
Case StudiesThe Library Publishing Coalition: organizing libraries to enhance scholarly publishingLippincott
Case StudiesA renaissance in library metadata? The importance of community collaboration in a digital worldBull & Quimby